FAQ
What does Babylon Iron doors include?
Package Includes: iron entry, tempered glass, frame, threshold, door handles and lock-sets, weatherstrip, roller catch, door sweep, mounting tabs and babylon paint-kit.
Could you custom make the door to my specifications?
Babylon doors are hand-crafted and custom built to your exact specifications. We are manufacturers we can do any size and any design you need.
Feel free to email us at info@babylon-irondoors.com
call or text us at(210) 367-6719 for more information.
What is the return policy?
BABYLON IRON DOORS goes above and beyond to ensure 100% customer satisfaction.
Our company is committed to doing everything we can from production to shipping/installation in order to keep our customers satisfied with their purchase. For the rare occasions that you’re not fully satisfied upon receiving your order, please review the following policies and procedures regarding returns:
Custom order doors are not refundable and sale of such doors is always final given the nature of the product design. Products marked as “Standard Size” can be returned within thirty days of the date products are delivered and prior to installation or an attempt to install, your purchase can be returned to Babylon Iron Doors for a refund. Please note that a 35% restocking fee will be charged for the return, and Babylon Iron Doors has the right to charge for any damages that may have occurred to the product(s).
If you have any questions regarding your product before or after shipment, contact a Babylon Iron Doors representative and we will be happy to answer any questions or concerns that may arise.
Warranty
Babylon Iron Doors guarantees that all iron doors, windows, and other products sold through our website will be free from defect in material and craftsmanship for a period of one year from date of receipt. Our customer service team will replace any substandard product or parts that have been deemed defective (within one year from the date of sale on the frame of the door, one year on moving parts, one year on glass for any defect on center seal excluding scratches, broken glass, etc.) at Babylon Iron Doors’ sole discretion. Broken glass is not covered.
FAQ
The Answers You’ve Been Needing
Below you’ll find a list of a few frequently asked questions that we often receive from our clients. Our team has tried to cover a variety of relevant subjects to help educate our clients about Babylon Iron Doors, but couldn’t cover each and every inquiry. Therefore, if you still have questions for us please don’t hesitate to contact us. We’ll be happy to be of service.
Order Process?
How much does Babylon Iron doors cost?
1) Select Style & Provide Dimensions
2) Quick Estimate
3) In-home/Virtual Consultation
4) Create your one-of-a kind Babylon Iron door with our design team
5) 40% deposit to start production
6) Lead time 5-7 weeks
7) Professional Installation
My project needs demolition and to move electricity, are you able to do it?
All of our Iron products are custom built to the exact specifications to fit your home style. Price will be based on your design, measurements and Installation needs. ( new construction or remodel)
Babylon Products?
Yes! We do it all! Contact one of our sales specialist to discuss your project. (210) 367-6719
We specialize in handcrafted wrought iron doors, steel doors, pivot, barn, sliding, bi-fold, iron hand-rails and windows.